After-sales service starts from the moment customer has made their decision to buy our products, even before he/she completed the sale transaction. After-sales service includes service at point of sale, such as:
thanking customers for their business.
confirming sales or delivery arrangements verbally or by email or letter.
ensuring customers have our contact details and that we have theirs.
adding customers to business mail or email lists.
suggesting related or additional products or services.
Aster Industries used to assess the ability of a business to fulfill shipping orders or other transactions within the period of time promised to a client or customer. Time delivery is generally expressed as the percentage of transactions that are achieved within the specified time-frame, and is often an area of focus for process improvement initiatives. Also called on-time delivery.
Dipak Jadav (Partner)
2nd Floor, 18, Shriyam Ind. Park, Kathwada- Singarva Road Ahmedabad- 382430, Gujarat, India