Quality & Compliance

After Sales Service

After-sales service starts from the moment customer has made their decision to buy our products, even before he/she completed the sale transaction. After-sales service includes service at point of sale, such as:

• thanking customers for their business.
• confirming sales or delivery arrangements verbally or by email or letter.
• ensuring customers have our contact details and that we have theirs.
• adding customers to business mail or email lists.
• suggesting related or additional products or services.

Happy Business!!

Customer Satisfaction

Aster Industries used to assess the ability of a business to fulfill shipping orders or other transactions within the period of time promised to a client or customer. Time delivery is generally expressed as the percentage of transactions that are achieved within the specified time-frame, and is often an area of focus for process improvement initiatives. Also called on-time delivery.

Happy Business!!